The job holder will be responsible for assisting the Head of HR in implementing the Employee Relations framework and working closely with line managers and HR Business partners playing a leading role in developing and maintaining a conducive employee relations atmosphere.

Responsibilities

HR Governance

• Oversee the development and review of HR Policies, frameworks and procedures to ensure compliance with legislative requirements, protection of Company’s interests, reflection best practice and support of the delivery of business objectives and promotes high standards of people management.
• Working together with the Head of HR, act as the liaison with the union and lead the preparation and finalization of CBA proposals and coordination of the CBA negotiations and meetings
• Lead contributor to ER initiatives as allocated. These could, but not exclusively relate to policy changes, major business change, changes to Terms & Conditions, amendments and /or changes to collective bargaining arrangements and procedural agreements.
• Proactively upskill and coach line managers’ matters pertaining to Employee Relations and Labour laws.

Grievance Handling and Disciplinary Process

• Liaise with line managers to ensure consistency of disciplinary procedures in the company
• Study reported cases of disciplinary action and forward recommendations to the Head of HR for appropriate action
• Receive recommendations on all delegated cases from the HRBP’s
• Communicate disciplinary decisions to line managers and ensure proper implementation of actions
• Investigate and respond to all queries raised by the Union or Line Managers on staff discipline matters
• Co-ordinate in liaison with Legal Officer on call litigation cases ex-staff

Employee Engagement survey

• Implementation of the Employee Engagement survey and provide business area with ‘expertise’ in terms of advice and consultation re end to end survey approach, including communication of results, analysis and follow-up activity
• Gain a sound understanding of the role employee research has to play in successfully delivering business strategy and business objectives
• Contribute to employee survey strategy, approach and process, seeking input from Head of Business areas.
• Work with business area stakeholders to establish best practice in all aspects of the survey process e.g. analysis of results, communication and action planning.

Staff Welfare Activities

• Guide line managers on general techniques of behavior management.
• Provide effective counselling to staff with chronic problems either job related or otherwise.
• Support company driven welfare campaigns such as e.g. Career Development, Employee Wellness, HIV/AIDS awareness programmes
• Implement company driven welfare initiatives.

Quality Assurance

• Review of the Human Resources processes are aligned to the policies and procedures
• Participate regularly in the Quarterly ISO Audits.

Thinking Requirements and Working Complexity

• Continuously creates and maintains momentum and a sense of urgency toward desired results.
• Communicates high expectations, links performance improvement and skill development to relevant personal and business goals and ensure understanding and commitment to performance
• Fosters developmental relationship by helping people feel valued and included in coaching and development discussions
• Change management – proactively recognizes the need for innovation or improvement and initiates efforts to explore alternative solutions
• Effective communication – Ability to communicate information, verbally and in writing, in a way that creates understanding, captures interest and gains support
• High level of integrity

Qualifications

• A Bachelor’s degree in Human Resource Management/Social Sciences or a related field.
• Post-graduate qualification (Certificate or Diploma) in Labour Laws.
• A professional qualification in HR with Membership to a relevant professional body.
• A least five (5) years’ experience within Human Resources with exposure in a unionized environment.
• Experience in driving a high performance culture.
• Experience of working in a complex matrix structure and fast paced environment.
• Practical experience in use of MS packages and ERP systems.

How to Apply

Apply here for the Employee Relations & Wellness Job