Spa Receptionist Job at Corporate Staffing Services

Our client is a modern Spa and Barber Shop that currently operates in Nairobi. They seek to hire a highly professional and customer-centric Spa Receptionist to provide excellent customer experience to clients at all times.

Industry: Spa and Barbershop
Location: Nairobi
Gross Salary: 18 – 20K

Spa Receptionist Job Responsibilities

• Provide guest services regarding aspects of the spa front desk to include: Greeting guests with direct eye contact and a smile, welcoming them to make guest reservations for spa services
• Collect payments for goods and services and properly account for all transactions and monies and reconcile daily sales, deposits and receipts as outlined in Standard Operating Procedures
• Maintain a High level of product knowledge by understand all product ingredients and effectively explain their benefits to guests.
• Answer all guest questions in a knowledgeable and professional manner. Demonstrate a high level of guest service.
• Answer telephones in 3 rings and provide proper response (appointment booking, answer questions)
• Report accidents and injuries in a timely manner. Report all unsafe conditions. Perform all side work as assigned.
• Cleans and disinfects all equipment on a daily and by use basis. Be responsible for the cleanliness of the immediate work area as well as the general property.
• Assist guests’ in storing valuables in secure deposit box
• Communicate effectively with other departments in the facility

Qualifications for the Spa Receptionist Job

• A diploma in Business Management
• Must have at least 2 years’ experience working in Hospitality, preferably as a receptionist
• Excellent Communication skills
• Lady aged between 24 – 30 years
• Good command of English with a customer-centric approach
• Possess lots of energy and show enthusiasm
• Demonstrate maturity with good interpersonal skills and positive attitude
• Ability to work late shifts, and multi task
• Good crisis management skills

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Spa Receptionist) to jobs@corporatestaffing.co.ke before 23^rd October 2018.

Kindly indicate current/last salary on your CV