Health Club Manager
Ref. No. HOT01SUC
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences.
The brand continues to be the innovative, forward-thinking global leader of hospitality.
With products and services that meet the needs of tomorrow’s savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As a Health Club Manager, you are responsible for managing operations of the health club to deliver an excellent Guest and Member experience.
A Health Club Manager would also be required to achieve the club’s annual budget and drive the team to meet and exceed revenue targets.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage operations of the health club
- Manage team members to ensure high motivation, provision of high quality service and ongoing development
- Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering a dynamic fitness programme.
- Achieve the Health Club’s annual budget and be accountable for maintaining and operating within financial targets as well as net movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Recruit, manage, train and develop the team
What are we looking for?
A Health Club Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Management and/or supervisory experience within the leisure sector
- Relevant fitness and pool qualifications
- Ability to work under pressure and meet financial targets
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Passion for customer service
- Ability to close a sale
Application Process:
Excellent future career opportunities are available within the organization.
Compensation and benefits are commensurate with background and experience.
Interested candidates are invited to apply through: www.hiltonworldwide.com/careers before end of day 16 October 2015
Hilton Nairobi is an equal opportunity employer and as such, canvassing in any form will lead to automatic disqualification.