Branch Manager Job at Heritage Insurance in Nyali Mombasa Kenya Decemeber 2014

The Heritage Insurance Company (K) Ltd is a member of Liberty Group and a leading insurance Company with a legacy of providing superior services to a wide spectrum of clients since 1976.

We have also received AA- rating, the highest international rating awarded to a Kenyan insurer.

We are looking for dynamic and experienced individuals to fill in the following position:-

Job Title: Branch Manager – Nyali

Reporting to: Executive Director

We invite applications for the posts described below which have arisen due to company growth and expansion in the market.

Key Duties and Responsibilities:-

Identifying and developing new business opportunities
Marketing strategy Formulation and Implementation for the region in line with overall company objectives
Achieving growth targets
Maintaining high Public Relations amongst clients
Preparation of timely, accurate, informative reports to management for decision
Managing Direct sales, Individuals or Corporate and broker sales
Ensure safe custody of the branch’s fixed assets by maintaining an assets register and appropriate insurances
Maintaining the Branch cash book
Management of Renewals/Business retention
Market Research and Intelligence
Excellent Customer Service and Complaints Handling
Managing Credit control
Ensuring that staff are well supervised, trained and developed to be technically competent to perform their duties
Ensuring that Performance Management process is embraced and continuously being carried out within the departments for effective and efficient service to our customers with a view to achieve overall company business goals in line with the Company’s Business Plan
Advising the Executive Director on issues pertaining to the business
Establishing and maintaining a good relationship with the brokers, agents and clients. Likewise maintain close liaison with other departments in the organisation.
Contributing as a member of the management team to the development of operational policies for the achievement of the corporate plans as stipulated in the Company Three year Business Strategy.
Fostering and maintenance of good corporate image through liaison with all competitors, intermediaries and the general public
Attendance of all scheduled meetings to facilitate smooth operational procedures

Requirements

B.Com or Business related degree from a recognized University
A.C.I.I. qualification or working towards attaining ACII
Must have ample technical ability on various insurance products
Must have sound analytical, negotiation, interpersonal skills, communication skills and maturity
Good customer relation skills
Must have a minimum of 6 years working experience in the Insurance industry
Be computer literate
Have high level of integrity
Ability to work under minimum supervision
Ability to plan, organize and prioritize (ability to work within strict deadlines)
Persons currently in direct contact with Brokers, agents and clients will have a distinct advantage

How to Apply

Interested candidates should forward their detailed resume & cover letter to hr@heritage.co.ke by Tuesday 30th December 2014 at 4.00 p.m.