Job Ref: CAA/ADV/EXT/07/2014

Duties & Responsibilities:

• Input into business planning and budgeting process and review.
• Participates in preparing inputs and making contributions to departmental business plans, budgets and reviews
• Monitors the purchases and use of cleaning items in liaison with Procurement Department. Public utility provision.
• Ensures that sanitary facilities are kept ready for use at all times
• Checks all the facilities continuously to monitor the quality and hygiene of the work of the cleaning contractor.
• Ensures that the cleaning contractor maintains the highest degree of hygiene in the facilities and adheres to the cleaning contract.
• Ensures that the contractor uses approved detergents and equipment for high quality hygiene.
• Checks and prepares a daily report of condition of facilities to the Operations Officer-Terminal
• Ensures the adequacy and quality of all disinfectants/cleaning materials and other toiletry supplies supplied by the cleaning contractor conforms to the contract stipulation at all times.
• Staff supervision

• Supervises the section’s staff and ensures correct manning of all public utilities and ensure that they are operating properly at all times
• Allocates duties, delegates and supervises work staff effectively, so that they continue to provide high levels of productivity
• Motivates staff and ensures their continuous high performance
• Makes recommendations and provides input in attraction, retention, motivation and development of staff that are dedicated to outstanding performance in the department.

Qualifications, Experience, Knowledge & Skills:

• A” Level and a certificate in housekeeping
• 3 years working experience in customer care and public relations
• Skilled in public/ customer relations/ care
• Skilled in supervisory management and administration