Job Duties and Responsibilities

• Receive office visitors to ensure that the visitors are assisted in getting their queries answered
• Attend to all telephone calls to ensure that all received and made calls are handled in an appropriate professional manner
• Receive documents from suppliers, as well as, coordinate with the appropriate departments to ensure timely receipt of supplies
• Maintain inventory of all correspondence including other incoming or outgoing documents to ensure ease of traceability
• Handle clerical duties as instructed
• Book official appointments for staff then inform the concerned staff in an appropriately manner to ensure optimum utilization of staff members’ time
• Assist in the planning and preparation of meetings, conferences, workshops and training sessions to ensure they are well managed

• Diploma in Business or Secretarial Studies
• Proficient in MS Office and MS Outlook
• At least 1 year experience working as a receptionist
• Must be able to operate a PABX, computers and other office machines such as printers, scanners, fax, copier etc
• Able to handle several calls at the same time
• Able to deal with difficult clients and visitors in a professional manner
• Able to serve several staff simultaneously
• Be professional in communication and conduct
• Have a fast typing speed (with accuracy)
• Able to provide customer service
• High level of attention to detail
• Be articulate and self confident
• Able to multitask